Summary
This index experienced slight improvement between the first and second surveys, but does not appear to be continuing to improve. Seven of the 10 RF communities showed no overall improvement between the first and last survey.

Individual Results in 10 Communities

Survey Questions That Form the Index
In the past three months, youth-serving agencies in my community …

• Had problems due to a lack of bilingual staff (reverse-coded)
• Had problems due to a lack of forms and materials in the primary languages spoken by clients and families (reverse-coded)
• Had problems due to incompatibility between clients and the religious orientation of service providers (reverse-coded)

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